FAQ
How many days you need to install the equipment?
The installation time for the bracket is approximately 2-3 days. If the installation technique is proficient, the duration can be shortened, depending on the actual on-site conditions.
How many staff abroad you sent to install the equipment?
No installation team is currently available abroad, but we provide installation tutorial videos.
You have sales target finished amount requirement to the distributor?
At present, we don't have any distributors. This aspect can be negotiated, and you can also first present your proposal.
Can I transfer the money to you then you pay to other supplier?
No need, we are purchasers who pay first and take delivery later.
Can I delivery the goods from other supplier to your factory? Then load together?
Certainly, we have done this before. If feasible, we can implement billing for export boxes.
When will you leave your factory and to have your spring festival holidays?
We are on regular holiday, and business information can be connected normally.
Can the equipment be installed under hot weather?
It is acceptable under normal temperature conditions, as the installation is indoors and temperature has minimal impact.
Can Your products be installed under the cold weather?
It is acceptable under normal temperature conditions, as the installation is indoors and temperature has minimal impact.
Do You have office in shanghai or guangzhou that i can visit?
not have
Can you send your staff to install the equipment for us?
We can't send it. We have installation videos and drawings. If that's still not working, we can conduct a video call.
Can I only buy some spare parts from you?
Certainly. For standard export shipments, we will provide an additional supply of wear parts.
Will you will attend the fair to show your products?
We attend exhibitions in Shenzhen every year.
Can you send your equipment to my warehouse in guangzhou?
Guangzhou currently has no warehouses, but shipments are delivered via logistics to the city.
How long it takes you to provide the designing options for us?
It's basically a workday, with communication details
What is your products standardization?
I produce products in accordance with international standards, with all parameters accurately labeled.
How do you pack the equipment?
Bubble wrap, cardboard boxes (domestic), wooden boxes (international); logistics procurement is the responsibility of the purchaser.
Can you can design the equipment according to our size?
Certainly, most of our products are customized.
How many years have your company made this kind of equipment?
We have been using this product for 15 years, with 4 years of in-house development experience.
Which certificate do you have for your equipment?
We possess certification documents, product inspection reports, and quality certification.
How many staffs do you have in your factory?
Our factory has 20-30 employees.
How can I to be your agent in my country?
Recognize our products, their market positioning, and quality standards—this requires a certain level of industry experience and maturity.
Do you have any agent in our country?
Not available
Do you have any real project pictures of the equipment?
Yes, case studies can be provided
How far is your factory from the city hotel?
A hotel service radius is typically available within 2 kilometers.
How far is your factory from the airport?
Our factory is located near the airport, with a commute time of approximately 40 minutes.
How long it will take from guangzhou to your factory?
The mode of transportation is: airplane, with a commuting time of approximately 3 hours.
Where is your factory located?
Our production workshop is located in Hefei City, Anhui Province.
Do you provide free spare parts?
Yes, export-oriented model. I'll provide replacement parts.
What is the age range for your products?
Our product is a rack designed for industrial and commercial displays, suitable for all age groups.
Do you have detailed and professional installation manual?
We have installation manuals and instructional videos
If OEM is acceptable?
Yes, our products are not labeled with trademarks upon leaving the factory.
Do you provide sample? Free or charge?
View samples of products customers need, negotiable
What is your term of payment?
Payment is due on the day the contract is signed, and production is ordered immediately.
What is your MOQ?
Projects with a minimum investment of 1, 000 RMB are also accepted.
Are you a trading company or a manufacturer?
manufacturer
How long is your delivery time?
5-7 business days, depending on the scheduling status
How many production lines in your factory?
We have three assembly lines.
